Recently I wrote about the differences between change, transition, and transformation based on William Bridges’ work. Basically, change is a technical tweak to behavior, and it’s prompted by a shift in circumstances. Transition and transformation, though, nudge us to see and be, not just act, in new ways. They are adaptive challenges, and as such, they are much harder.

There are times when all we need is to do things a little bit differently. I might need to find a different route if there’s road construction on the way to one of my regular destinations. No big deal. But if I decide to stop driving my car altogether because of the environmental impact, that’s trickier. I might say I want to make that change, but then I justify hopping behind the wheel just this one time, which then turns into many times. Something is keeping me from shifting my behavior.

Robert Kegan and Lisa Lahey, professor at Harvard's Graduate School of Education and Associate Director of Harvard's Change Leadership Group respectively, have written a great book about why meeting adaptive challenges is so tough. In Immunity to Change: How to Overcome It and Unlock Potential in Yourself and Your Organization, they introduce an approach to sussing out how we get in our own way. First, we identify the transition or transformation we seek. Second, we name the things we are doing that run against that end. Third, we consider what it would look like to do the opposite of those counter-productive behaviors, which allows us to surface our deeply-held worries and hidden commitments. Fourth, we then articulate the assumptions behind those worries and commitments.

Using my example of no longer using my car, I might change that into a positive statement for the transformation I’m looking for: I want to start walking, using public transportation, or carpooling instead of driving my own car. The counter-productive behavior is that I still use my car. After all, it’s a tough habit to break! If I really think about not ever using my car, I start to worry about how reliable I can be if I only use other modes of transportation. (Reliability is a core value for me.) Will I always be able to be on time? Also, I might spend much more time in transit. What will that mean for my available work windows? And, of course, there’s a comfort factor. It’s 90-100 degrees from May-October in Alabama. I’ll practically need to hook up to an IV to stay hydrated if I’m in the heat that much more because I’m walking or waiting for a bus. These concerns highlight some hidden commitments I haven’t previously thought about. I perhaps lean too hard and too often into presenting a very tailored version of myself. I can put work above justice efforts. I don’t like to sweat. (Ok, I already knew that last one.) These commitments lead me to assumptions that undermine my efforts to make this big shift: if I’m less reliable because I’m more beholden to a bus or carpool schedule, people will trust me less. I don’t believe I’ll have time to get all my work done well. Sweating makes me look and feel gross, which means people might not want to be around me.

Kegan and Lahey propose experiments to test these assumptions that hold us back. We do, in micro-doses, the things our assumptions scream at us not to do, then we collect data on how others react and how we feel about our own functioning. So I might take the bus the next time I need to go somewhere that I’m expected to be at a certain time. I’ll assess whether I’m actually late and what happens if I am. I’ll notice what the impact is on my work time of a longer journey to my destination. If I’m sweaty when I get there, I’ll note how far people stand away from me. As I continue to experiment, the effects of my assumptions will start to erode, and I will build new routines and new neural pathways.

We live in a world of adaptive challenges. The Church is no different. We see shifts we want to make, but we often can’t get there in large part because we are incorrectly assessing the situation as simply requiring a change in what we do. In this time, there are very few situations that call simply for technical solutions. We must be ready to see and be in new ways. Kegan and Lahey offer a framework for digging deep enough to see what’s getting in our path and then to remove that barrier.

Photo by Kalei de Leon on Unsplash.